Refund Policy

These Terms and Conditions for refund constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Commodity Samachar Securities Pvt. Ltd (“we,” “us” or “our”), concerning your access to and use of the www.commoditysamachar.com website (hereinafter referred to as “Website”) and also the adjoining service provided on the website by the Company. You acknowledge that this Agreement is a contract between you and the service provider, even though it is electronic and is not physically signed by you, and it governs your use of the website and adjoining services.

By using the service you are indicating that you have read these terms of use and our refund policy (as applicable) (collectively the “Agreement”) and you understand, and you consent to be bound by, all the terms and conditions of this agreement. These terms of the refund policy set forth your rights and obligation with respect to your use of any version of the Commodity Samachar  Website. 

  • Definitions:

1.1

This refund policy would like to explain as clearly as possible in Refund Policy, the definitions of the terms that are referenced in this agreement. They are:

1.2

Company: “we”, “us’ ‘ or “our’ ‘, refers to Commodity Samachar Securities Pvt. Ltd, which is responsible for your information under this Refund Policy.

1.3

Users: Refers to the users who utilize our financial advisory services in Commodities, Equities and Forex through the packages offered on our website. 

1.4

Device: Any internet-connected device such as a phone, tablet, computer or any other device that can be used to visit the website of Commodity Samachar i.e; www.commoditysamachar.com and use the services through mediums such as whatsapp and the apps. 

1.5

Service: Refers to the service provided by Commodity Samachar Securities Pvt. Ltd as described within the terms and conditions on this website. 

  • Obligations on RA and Client


Both the RA and the client shall be bound by SEBI Act, RA Regulations, and all the applicable regulations, rules, and notifications issued by SEBI or the Government of India, as may be in force from time to time.

  • Fees and Payment Terms

The client agrees to pay the fees for the research services as mutually agreed upon, along with applicable statutory charges. The subscription fees shall be paid in advance, provided the advance amount is not more than that for a period of three (3) months only, as permitted by SEBI. Fees shall be payable by way of direct credit to the designated bank account/s through channels like Net Banking/Debit Card/NEFT/ RTGS/ IMPS/ UPI/ eNACH mandate/ any other acceptable mode as per the RA regulations. Payment may also be processed though payment gateway services opted by RA from time to time. The fees shall not be accepted in cash. An Option of payment through SEBI authorised ‘Centralised Fee Collection Mechanism (CeFCoM) is available with every investor. If client likes to opt for ‘Centralised Fee Collection Mechanism (CeFCoM)’, an email request for the same may be sent to RA for processing of same.

  • Refund Policy:


The users are aware that Commodity Samachar offers research analysis services in Commodities, Forex and Equities. Along With this they publish reports, newsletter and provide recommendations following regulatory authorities to bring forth the full range of financial advisory services. 

Termination of Services and Refunds

  • The RA reserves the right to suspend or terminate services in the event of suspension or cancellation of their SEBI registration and In case of cancellation of
    • SEBI Registration, RA shall refund the pro-rata fees for the remaining subscription period to the client on suspension or termination of services.

    • In case of Suspension of certificate of registration for more than 60 (sixty) days, RA shall refund the pro-rata fees for the remaining subscription period to the client on suspension or termination of services.

    • Remaining subscription period shall be period from the effective date of cancellation/ suspension to end of the subscription period.

     

    Consent:

     

    By using our website, registering an account, or subscribing to our subscriptions you hereby consent to our Refund Policy and agree to its terms.

    Changes to Our Policy:

     

    Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies, unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Refund Policy. If you do not want to agree to this or any updated Refund Policy, you can delete your account.

     

    Contact us:

     

    For queries or assistance regarding refunds, contact us at:

    • Email: help@commoditysamachar.com
    • Office Address: Commodity Samachar Securities Pvt Ltd , 27 by 1 B, Office No. 311, Suratwala Mark Plazzo, InfoTech Park Hinjewadi, Haveli, Pune, Maharashtra, 411057
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